Timely Guarantees

Our Guarantees
Timely Electric’s trademark guarantee is that we’re, “the on time, anytime electrician.” We’ll give you a scheduling window of when to expect us, and if we’re even a minute late, we’ll complete the service call and there’s no charge to you. We also promise to be there when you need us, with around the clock, 24-7 service with no overtime charges.

That’s not the only guarantee we make to our customers, though. Because your satisfaction is so important to us, here’s a list of the other promises we’ll make you when you call Timely:

Satisfaction Guarantees

Service & Repair Guarantee
If you are not 100% satisfied with the service we have provided, we will refund all of your money. If our electricians smoke or swear in your home; are not drug-free; do not wear shoe covers or leave your home without cleaning up, you do not pay for the service. If a repair fails in the first year, we will repair it again absolutely free.

Electrical Panel & Main Service Guarantee
We guarantee that your electrical panel and main service-replacement project will be completed on or before the date we have promised. We guarantee our workmanship for a period of 3 years. If your panel or service gives you any trouble at any time during that period , we will repair the problem free of charge. We guarantee that all materials used will be as specified and up to the code in your area. And we guarantee to protect the condition of your home.

Equipment & Fixture Guarantee
We guarantee that the equipment and/or fixtures we supply and install in your home will perform as we have stated. If any equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.

Panel Replacement Guarantees

Our Client-Care Guarantee
Our electricians are some of the best in skill, attitude, and workmanship, and while they are in your home, your property will be protected from any possible damage. Our electricians will not swear or use tobacco products while on your property. They will courteously answer any questions and leave your home as neat as they found it. They will wear protective shoe covers and place floor protection on all work and traffic areas. If they fail to do any of the above, we will give you a two (2) year Home Protection Plan membership at no charge to you!

Total No-Lemon Guarantee
Compare our No-Lemon Guarantee with any other and you’ll find a major difference with our generous warranty coverage. For ten (10) full years after installation of your new electrical panel and service, you will not pay for any equipment failure-related service calls. That’s a total worry-free system performance for the next ten (10) years!

Manufacturer’s Limited Lifetime Warranty
You can rest assured that you have the best equipment available today. Your residential panel, service, and breakers are guaranteed to be free from failure due to defects in material and workmanship for the life of the product.

Delivery-Date Guarantee
Your time is valuable and it’s important to get your home’s electrical system up and running as quickly as possible. We guarantee that your electrical panel and service-replacement project will be completed on or before the date we have promised or you will receive a 20% discount off of your entire job.

Code and Safety Guarantee
We guarantee that all equipment and materials used will be as specified to meet or exceed code in your market. All required permits will be pulled and required inspections completed.

So give us a call at (757) 828-0333 and put us to work for you. You won’t be disappointed. We guarantee it.

 * Applies when all repairs recommended by a Timely Electric  trained professional are performed.